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How ssexch Handles Your Personal Data

At ssexch, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI, Paytm, PhonePe payment data protectedYour right to access, correct or deleteIndia-specific policy scopeContact us anytime to review your data

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What This Policy Covers and Where It Applies

ssexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all account holders and visitors who access ssexch from India, where access is permitted under local law. We collect identification details, contact information, and transactional data tied to payment methods you use — including UPI handles, Paytm wallet references, and PhonePe

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transaction IDs — solely to operate and verify your account. We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data shared with payment processors is limited strictly to what those processors require to complete your transaction. If local law
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in your state or territory imposes additional requirements on how we handle your data, those requirements take precedence. Your continued use of the platform constitutes acknowledgement that you have read and understood this policy.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access your data, correct an error, or ask us to delete your account information, our privacy team is reachable through all three channels below.

Privacy Email Send a detailed request to our dedicated privacy address. Include your registered email and the specific data action you need — access, correction, or deletion — so we can route it immediately to the right team.

Live Chat Support Start a live chat session from any page on ssexch. Our support agents can log a privacy request on your behalf and escalate it to the data team within one business day, with a reference number provided to you.

In-Account Request Form Log into your ssexch account, head to the Privacy section under Account Settings, and submit a formal data request form. This is the fastest route for verified account holders because your identity is already confirmed.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We have structured our data practices around six pillars — collection limits, payment-data security, cookie control, account-level encryption, retention schedules, and your direct rights over stored records.

Minimal Data Collection

We collect your name, email, mobile number, and payment identifiers only.

Payment Data Security

UPI handles, Paytm wallet references, and PhonePe transaction IDs are encrypted in transit and at rest using industry-standard protocols.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance.

Account-Level Encryption

Every account on ssexch is protected by hashed passwords and optional two-factor authentication.

Retention and Deletion Schedule

We keep account data for as long as your account is active and for the period required by applicable Indian…

Your Rights Over Stored Records

You have the right to access a copy of your data, correct inaccurate records, object to certain processing, and request…

Common Questions About Your Privacy on ssexch

The questions below cover the data rights and privacy topics our account holders ask about most often. If your question is not answered here, use any of the contact paths in the support section above and our privacy team will respond within 48 hours.

We collect your full name, email address, mobile number, and the payment identifiers you use — such as your UPI ID or Paytm-linked number. We also log device and session data for security purposes. No data beyond these categories is collected during account creation.

Only the reference identifiers needed to match a transaction to your account are stored. Full UPI credentials, PhonePe PINs, and Paytm wallet passwords are never held on our servers — those remain with the respective payment processor under their own security protocols.

Yes. Log into your account, go to Account Settings, and select the Privacy section to submit a data access request. We will compile and send a copy of your stored data to your registered email within 14 working days of verifying your identity.

You can update basic details like your email or mobile number directly from your account settings. For other records — such as identity documents submitted during verification — contact our privacy team by email or live chat with the correction you need and supporting evidence.

We do not sell or share your personal data with third-party advertisers. Data is shared only with payment processors such as UPI, Paytm, and PhonePe to the extent needed to complete your transactions, and with service providers bound by confidentiality agreements with us.

After account closure, we retain data for the period required under applicable Indian financial and anti-fraud regulations. Once that mandatory period ends, your data is permanently deleted. You will receive confirmation when deletion is complete if you request it.

Reach our privacy team directly via the in-account request form, the privacy email address, or live chat — all described in the support section of this page. If your concern is not resolved, you may also escalate to the relevant data protection authority under Indian law.

How ssexch Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Minimal Data Collection

Payment Data Security

Cookie and Tracking Controls

Account-Level Encryption

Retention and Deletion Schedule

Your Rights Over Stored Records

Common Questions About Your Privacy on ssexch

01 What personal data does ssexch collect when I open an account?

02 Is my UPI or PhonePe payment data stored on ssexch servers?

03 Can I request a copy of all the data ssexch holds about me?

04 How do I ask ssexch to correct inaccurate information on my account?

05 Does ssexch share my data with third parties for advertising?

06 How long does ssexch keep my data after I close my account?

07 Who do I contact if I believe my privacy rights have been violated?

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